The return policy attributes both to the customer who has purchased in the shop and to the customer who has purchased Online, the right to return the product or replace it even in the absence of faults or defects. Returns can be made within 14 days of purchase. For online purchases, these terms start from the receipt of the product.
ONLINE PURCHASES RETURN
The customer has the possibility to request the replacement of the product, or the reimbursement of the price
- Send an e-mail to firstname.lastname@example.org indicating items and sizes to be replaced, or items for which a refund is requested
- RETURNS SHIPPING: The customer must send the returns by postal service or other courier to: Brugi Store Este via Atheste 44 / c 35042 Este -Pd- Anticipating by e-mail (email@example.com) the waybill of the return spedition Brugi Store Este will proceed immediately with the new shipment containing the replacement items or with the reimbursement (without waiting for the parcel to arrive)
- The shipping costs of returns are charged to the customer, in the case of accession to the return paypal follow the procedure for repayment
- The new shipment containing the replacement items is paid by Brugi Store Este